Views: 0 Author: Site Editor Publish Time: 2024-12-18 Origin: Site
After sales service is an important component of modern automotive maintenance enterprise services. Providing excellent after-sales service is not only related to the quality and integrity of our company's products, but also to whether customers can receive genuine and complete satisfaction. Therefore, this system is formulated.
The content of after-sales service work.
(一)When the client buy the bus as the same time we will provide some accessories as complimentary gifts along with the vehicle. The maintenance manuals will also be given to the customers.
(二)When you buy the bus i suggest the clients to buy some spare parts together,because I know that purchasing spare parts locally in your area is much more expensive than buying them in China.
(三)When customers discover problems with the bus (such as mechanical failure, electrical system malfunction, or damaged interior components), they can contact the after-sales service center through various channels. These channels may include dedicated after-sales phone calls, online platform services, and business representatives will record detailed information about the issue. This includes the vehicle model, description of problem symptoms (such as abnormal noise, warning lights on the dashboard, or issues with the air conditioning system)We provide 24-hours maintenence service,if the bus's parts or where there is a problem ,clients can call our number and video then we provide remote guidance.
Dear customers, please understand that we do not have a local factory in Africa, but we will definitely have one in the near future to provide more convenient services for our customers.
Contact information：Michael +8614706301787
